Shipping Policy

Shipping and delivery

We want to make the ordering and shipping process as clear and simple as possible. If you have any questions or issues, our customer service is always at your disposal. Below we explain how orders are handled and shipped on casaditempo.it.

Shipping costs

On casaditempo.it, shipping is free for all orders shipped to Italy, Germany, the United Kingdom, and the United States, with no minimum purchase required. Items are delivered directly to the provided address, with no additional costs.

Processing and shipping

Have you found your favorite item? Perfect, we strive to deliver it to you as quickly as possible. Every order is prepared with care and speed.

Here's how it works:

  • After receiving the order, it takes us 1-2 business days to process it. Orders received on weekends or during holidays may experience slight delays.

  • Once processed, the order is shipped. The average delivery time is 6-8 business days.

Therefore, the total shipping time is generally between 7-10 business days.

Order cutoff time: 22:00 (CET/CEST – Rome Time)

At the time of shipping, you will receive an email with the tracking code to monitor the delivery status. Tracking instructions are available in the dedicated section.

Do you need your order to ship the same day? Contact us by phone: we will do our best to assist you.

Delivery received

Has the package arrived? We hope you are satisfied. If something is wrong or you wish to return an item, you can find all the information in our return and refund policy.

Damaged item?

We apologize for the inconvenience. In rare cases, a product may be damaged during transport. In such cases, we will send you a free replacement. If the problem recurs, we will proceed with a full refund.

How to order

Shopping on casaditempo.it is easy and fast:

  1. Go to the product page and click on "Add to cart."

  2. Before completing the order, verify the selected options and click on "Proceed to checkout."

  3. Enter your shipping details and check them carefully, then click on "Continue to shipping."

  4. Check the order summary and note that shipping is free.

  5. Click on "Continue to payment."

Order not received?

If the package is lost or undeliverable due to logistical reasons, we will send you a replacement at no extra cost. If the order does not arrive within 60 days, we will issue a full refund.

Need assistance? Our customer service is here to help you.